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Cookie Policy

 

Why do we have a Cookies Policy?  

1.1       The reason we have a Cookies Policy is to explain to you what cookies and similar technologies we use, why we use them, and what you need to do if you want to restrict, block, disable or delete them. Our Cookies Policy is part of, and is subject to, our Privacy policy which explains how we use personal data.

1.2      Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  By accessing and/or using our website you confirm that you accept the terms of this Cookies Policy. 

 

2          About Cookies

 

2.1       A cookie is a text file placed on your computer, tablet, mobile phone, or other device ("device") when you access or use our website. There are also technologies similar to cookies (e.g. clear gifs) that do the same. Data is collected because it can be necessary to a website’s operation, to assess and/or improve its performance, and/or to provide a personalised experience etc.

 

2.2       Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3     Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.4     To find out more general information about cookies, please visit  https://ico.org.uk/for-the-public/online/cookies/.

 

3          Cookies that we use

 

3.1       We use the following cookies:

  • Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Statistical cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  • Targeting These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less relevant advertising.

 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Necessary:

Cookie

Name

Purpose

_shopify_d

Shopify

The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.

AWSELB

Destini

Used to distribute traffic to the website on several servers in order to optimise response times.

 

AWSELBCORS

 

Destini

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.

 

Cart

coconutco.co.uk

 

Necessary for the shopping cart functionality on the website.

 

Cart_sig

coconutco.co.uk

 

The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.

 

Cart_ts

coconutco.co.uk

 

The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.

 

cart_ver

 

coconutco.co.uk

 

Necessary for the shopping cart functionality on the website.

 

CookieConsent

 

Cookiebot

Stores the user's cookie consent state for the current domain

 

cookietest

 

Shopify

This cookie is used to determine if the visitor has accepted the cookie consent box.

 

Rc::A

Google

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

 

Rc::c

Google

This cookie is used to distinguish between humans and bots.

 

secure_customer_sig

 

Coconutco.co.uk

This cookie is used to store customer credentials securely when processing a purchase on the website - the cookie is essential in making a secure online transaction.

 

Cart_currency

Coconutco.co.uk

The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.

 

shopify_pay_redirect

Shopify

The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.

 

 

Preferences

feefo.translations

 

Feefo

Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor.

feefo.translationsUpdatedAt

 

Feefo

The cookie determines the preferred language and country-setting of the visitor - This allows the website to show content most relevant to that region and language.

 

 

Statistics:

_ga

 

Shopify

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

 

_gat

Shopify

Used by Google Analytics to throttle request rate

 

_gid

Shopify

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

 

collect

Google

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

 

 

Marketing

Cookie

Name

Purpose

_landing_page

 

Coconutco.co.uk

Stores visitors' navigation by registering landing pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites.

 

_orig_referrer

 

Coconutco.co.uk

This cookie is used to collect information on a visitor. This information will become an ID string with information on a specific visitor – ID information strings can be used to target groups with similar preferences, or can be used by third-party domains or ad-exchanges.

 

_s

Coconutco.co.uk

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

 

_shopify_fs

 

Coconutco.co.uk

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

 

_shopify_s

 

Coconutco.co.uk

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

 

_shopify_sa_p

 

Shopify

Collects data on visitors' behaviour and interaction - This is used to make advertisement on the website more relevant. The cookie also allows the website to detect any referrals from other websites.

 

_shopify_sa_t

 

Shopify

Collects data on visitors' behaviour and interaction - This is used to make advertisement on the website more relevant. The cookie also allows the website to detect any referrals from other websites.

 

_shopify_y

 

coconutco.co.uk

 

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

 

_y

 

coconutco.co.uk

 

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

 

ads/ga-audiences

 

Google

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

 

feefoUserId

Feefo

Used in context with SEO and conversion optimization. Gathers any user reports or behavioural data into reports for the website operator. This service is provided by a third-party analysis-service.

 

_fbp

Facebook

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

_pin_unauth

 

Pinterest

Used by Pinterest to track the usage of services.

v3

 

Pinterest

Used by Pinterest to track the usage of services.

_pin_unauth

 

Pinterest

Used by Pinterest to track the usage of services.

 

4          Use of pixels in emails

4.1       If we send emails to you and you choose to download the images within them, they often contain a single “web beacon pixel”.  We use these as they tell us if our emails are opened, how many times, and tells us if you have clicked through to links within that email.  We use this information to:

  • Work out which emails our readers find more interesting;
  • How engaged our readers are with our products;

 

4.2       When you delete the email, the pixel will be deleted.  If you do not wish the pixel to be downloaded to your device, you don’t need to download the images in the email and the default setting is to view the email in plain text only.

 

5          What if I don’t want cookies and similar technologies?

 

5.1       You can restrict, block, disable or delete cookies and similar technologies.  Most web browsers allow some control of most cookies through the browser settings. To find out more information please visit http://cookies.insites.com/disable-cookies/ or  http://www.allaboutcookies.org/manage-cookies/

 

5.2       Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)      https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)      https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)      http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)      https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)      https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f)       https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

5.3       You can also opt out of being tracked by Google Analytics across all websites. To find out how you can opt out, please visit http://tools.google.com/dlpage/gaoptout

6          What happens if we update our Cookies Policy?

 

6.1       We may update our Cookies Policy from time to time to reflect changes in our processing of your data, privacy practices and changes in applicable data protection law and regulations. If we make changes to this Cookies Policy, we will post the revised Cookies Policy on our platform.

 

7          What do I do if I have any questions?

7.1       To contact us with any questions regarding our Cookies Policy, please contact us at info@coconutco.co.uk.

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