Free Delivery to UK Mainland only

FAQs

Why are coconuts so good for you?

Coconuts are amazing fruits. They’re a type of drupe and belong to the same family as plums, peaches and olives. They’re also jam-packed with vitamins, minerals, electrolytes, and health fats.

Where can I find your products where I live?

Now you can check where we're stocked on the website

I’m a vegan, can I eat your coconut yogurts?

Our yogurts contain no animal products whatsoever, so pick up a spoon and dig into our pots plant-based deliciousness

Are your yogurts and desserts dairy-free?

Yes, all of our yogurts are dairy-free and made entirely from the milk of the coconut. We add dairy-free live cultures to the mix and some fruit compote to our fruity varieties.

Can people with other food intolerances eat your yogurt?

Our yogurts are dairy-free, soya-free (except for our Greek Style) and gluten-free, so anyone with these food intolerances can enjoy our lovely, luscious coconut yogurt.

Is your yogurt fortified with Calcium and Vitamins?

At the moment, our yogurts and not fortified with Calcium and Vitamins. However, did you know that our yogurts are made from 95% coconuts? And because of that, they are rich in Potassium which is great for your muscles and regulation of blood pressure. We are also working on adding Calcium and Vitamins in some of our products, so sign-up to our newsletter to keep up-to-date with our latest developments.

Why are the pouches only suitable for +36 months

Our yogurt pouches have an age recommendation on the pack because baby products are strictly regulated in terms of composition and our yogurt pouches do not fit into this category. This is mainly due to the fact that the yogurts are rich in coconut and some young children might be sensitive to it, as it may be too heavy for them to digest. They also contain added vitamin D, which is not advised for baby food. We know, based on customer feedback, that some parents chose to give our yogurt pouches to their babies, as it always depends on their needs, sensitivities and overall diet.

Why are the pouches suitable for +3 years old?

Our yogs are super rich in coconut and it might be difficult for young kids to digest.

They also contain added vitamin D, which is not advised for baby food.

We know, based on customer feedback, that some parents chose to give our yogurt pouches to their babies, as it will always depends on their needs, sensitivities and overall diet.

Are your products GMO free?

You’ll be glad to hear that all products are GMO free.

We only buy non GMO ingredients from approved suppliers who have GMO Free Certificates. In addition, most of our products have been non GMO Project verified, audited & certified.


Are the Coconut & Cocoa suppliers used in your products part of Fairtrade Foundation?

No, however we only source from suppliers with strong Ethical and Welfare Policy which is part of our supplier approval programme. In addition, giving back is very important to us. The Coconut Collaborative works in collaboration with Pur Projet, to plant thousands of coconut trees every year. The aim of the project is to help regenerate the fragile ecosystems of which we depend on, whilst educating and informing local communities of the environmental benefits of agroforestry. Pur Projet liaises with local communities in areas of environmental degradation due to practices such as farming palm oil, and recruit farmers who have unused land, but who cannot afford to buy crops to grow on it. The Coconut Collaborative purchase coconut  seedlings, which are then given to the farmers once their plot of land and tree planting model has been mapped out.   The coconut seedlings are then intercropped with other trees and plants such as coffee and guava, and the farmers have full ownership of the crops. The farmers are also incentivised for their good farming practices, as a way to encourage local communities to take good care of the land.  

Are your yogurts sugar-free?

Our Natural Yogurt is sugar-free. Our Raspberry and Mango & Passion Fruit varieties contain no added sugar, but do contain natural fruit sugars because of the compotes.

Is your packaging recyclable?

We are always exploring new ways to reduce our impact on the planet and so, we are glad to say that the majority of packaging we currently use in our products is all recyclable. The plastic pots are made of polypropylene (PP), a type of plastic that is widely recyclable. The foil lids can also be recycled along with tins and metals and the sleeves can be recycled along with cardboard.

The pouches are unfortunately not recyclable yet, and this is because they are made of a mix of materials. They are however fit for upcycling so, if you have an Ella’s Kitchen nearby, they have a drop off box for pouches. Their boxes are intended to be for all brands, so our pouches can also be dropped in there. The environment is one of our main priorities and we are always exploring new ways to reduce our impact on the planet, through sustainable practices, ingredients and packaging.

Are monkeys used to harvest your coconuts?

Ensuring that our coconuts are ethically harvested is extremely important to us. All our coconuts are sourced from Indonesia and the Philippines, and we can assure you that no monkeys are used in the process. To harvest the coconuts, the farmers use hooks attached to long bamboo sticks or climb the small trees themselves. We work hard to create a close relationship with our coconut farms and have full traceability for the coconuts we use, ensuring that no animals have been used.

In addition to this, we also work in collaboration with Pur Projet, a social business, planting thousands of coconut trees every year. Pur Projet liaises with local communities in areas of environmental degradation, and recruits local farmers who have unused land, but who cannot afford to buy crops to grow on it

Is the fat in coconuts good for you?

Yes, the fat in coconuts is super-healthy – it’s almost all made up of medium-chain fatty acids. Instead of being stored as body fat, these are broken down straight away and used as energy. In fact, they’ve been shown to help promote heart health and aid in brain cognition. Even better, they’re cholesterol-free.

Do your yogurts contain cholesterol?

No, they don’t. Hooray!

Do you offer free delivery?

Yes, delivery is on us! 

Do you have a minimum order?

Our minimum order is £15. We currently don't sell single individual yogurts or desserts but keep an eye on our website for any changes with this. 

Where do you deliver?

At the moment, we currently supply to Mainland UK only. This excludes Northern Ireland, Channel Islands, Scottish Islands but keep an eye on our website for any changes with this. 

When do I need to place my order by?

To qualify for next day shipping you must order before 1pm on Monday, Tuesday or Wednesday. All other orders will be dispatched on Monday. 

What shall I do if part of my order is missing or I receive damaged goods?

Please take a photo of your delivery and get in touch with our customer service team via info@coconutco.co.uk within 24 hours. 

Do you ship to Europe?

Sadly not, sorry! But, check-out our International pages to find out where we are stocked. 

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